Privacy Policy
Last Updated: November 9, 2026
1. Information We Collect
We collect personal information that you voluntarily provide when enrolling in our training programs, including your name, email address, and experience level. This information is necessary to process your enrollment and communicate program details.
We also collect technical information automatically when you visit our website, including IP address, browser type, device information, and pages visited. This data helps us improve website functionality and user experience.
2. How We Use Your Information
Personal information collected through enrollment forms is used to:
- Process and confirm your program enrollment
- Send course materials and program information
- Communicate schedule changes or important updates
- Respond to your inquiries and support requests
- Improve our training programs and services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze site usage.
You can control cookie preferences through our cookie banner or your browser settings. Blocking cookies may affect certain website features.
For detailed information about our cookie practices, please review our Cookies Policy.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Enrollment data is typically retained for seven years following program completion.
6. Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Withdraw consent for data processing where applicable
- Lodge a complaint with the Office of the Australian Information Commissioner
To exercise these rights, contact us at info@transpruna.live.
7. Third-Party Services
Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites you visit.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 18, we will take steps to delete that information.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Information
For questions about this Privacy Policy or our data practices, contact us at:
Email: info@transpruna.live
Address: Level 7, 142 Clarence Street, Sydney NSW 2000, Australia