GDPR Compliance Information

1. Overview

While we are based in Australia, we respect the principles of the General Data Protection Regulation (GDPR) for any individuals located in the European Economic Area (EEA) who interact with our services.

This document outlines how we handle personal data in accordance with GDPR requirements and your rights under this regulation.

2. Legal Basis for Processing

We process personal data under the following legal bases:

• Contractual necessity: Processing is necessary to fulfill our training service agreement with you
• Legitimate interests: We process data to improve our services, prevent fraud, and ensure security
• Consent: For marketing communications and non-essential cookies, we obtain explicit consent
• Legal obligation: Processing necessary to comply with applicable laws and regulations

3. Your Rights Under GDPR

If you are located in the EEA, you have the following rights:

Right to Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data in certain circumstances, such as when data is no longer necessary for the purposes collected or when you withdraw consent.

Right to Restriction

You can request that we restrict processing of your personal data in specific situations.

Right to Data Portability

You can request to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw that consent at any time.

4. Data Transfers

Your personal data is primarily stored and processed in Australia. If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

5. Data Protection Officer

For GDPR-related inquiries, you can contact our data protection representative at:

Email: info@transpruna.live
Subject line: GDPR Inquiry

6. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals.

7. Data Breach Notification

In the event of a data breach that may result in risk to your rights and freedoms, we will notify you and relevant supervisory authorities within 72 hours as required by GDPR.

8. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority in the EU member state where you reside, work, or where an alleged infringement occurred.

9. Exercising Your Rights

To exercise any of the rights described above, contact us at info@transpruna.live. We will respond to your request within one month. In complex cases, this period may be extended by two additional months with notification.

We may request additional information to verify your identity before processing requests.

10. Updates to This Information

We may update this GDPR compliance information to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.